We are seeking a front desk intern responsible for offering support at the company’s front desk and the Finance and Operations Department in our Lagos office. The suitable candidate should have the following skills:

• Effective communication and people skills.
• Ability to pay attention to details.
• Computer literate.
• Knowledge of customer service is required.
• Ability to build and maintain relationships both internally and externally.
• Ability to keep information confidential.

1. Front Desk & Administration Duties:
   • Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate persons and office. Answer, screen and forward incoming phone calls.
   • Answering and directing phone calls to relevant staff.
   • Accepting all letters and packages and distributing them to their appropriate departments.
   • Organizing travel arrangements for senior managers and other staff.
   • Responsible for handling front office reception and administration duties
2. Internal Operations Duties:
   • Providing support to the procurement activities.
   • Coordinate repairs of office equipment.
   • Scanning documents for various departments. Perform other duties as requested by management.
   • Maintains stock list and manages supplies when needed.
   • Monitors and coordinates the transport department. This includes team meetings and conveying information from senior management to the transport team.
   • Ensure that the office environment is conducive.
   • Ensure that all OEM information is communicated to staff and any other operational task as may be assigned by the line manager
3. Customer Support Duties:
   • Provide accurate information in person and via phone/email. Receive, sort, and maintain office security by following safety procedures and controlling access via the reception desk (e.g. monitoring the logbook, issuing visitor badges etc.).
   • Handling Esri and OEM-related issues to do with administration and operations.
   • Complaint handling and resolution: Serving as the first point of contact for client complaints and collating and passing on client complaint issues to the relevant department (this must be done using the complaint resolution form and protocols)
   • Placing and sending out clients’ orders within 3 days of payment confirmation
   • Carrying out regular customer satisfaction surveys and reporting on feedback and any other customer service tasks as may from time to time assigned by your line manager.

• A Diploma in Business, Communication or a related field is required.
• No experience is needed but added experience is a plus.
• Effective communication and people skills.
• Ability to pay attention to details.
• Computer literate.
• Knowledge of customer service is required.
• Ability to build and maintain relationships both internally and externally.
• Ability to keep information confidential.

Sambus Geospatial  is a Geographic Information System (GIS) and mapping company. We are the sole distributor of ESRI, ENVI, Trimble and WINGTRA Drones with exclusive representation in Ghana, Nigeria, Gambia, Gabon, Sierra Leone, Equatorial Guinea, and Liberia.

We develop applications that integrates technologies and provide a range of geospatial solutions and provide sales, innovation, consultancy, and training in the use of mapping and spatial analytics software for desktop, software as a service (SaaS), and enterprise applications. These products deliver location intelligence and meet digital transformation needs for organizations. and individuals

Sambus Geospatial has gained substantial experience in the development and implementation of socio-economic and environmental related projects and methodologies using GIS. Many sectors in Ghana and the West African sub-region have benefited immensely from our expertise and technologies through ESRI GIS software installation, project support and capacity building, with the most complete GIS platform – ArcGIS for Mapping, data management, planning and analysis, workforce optimization, and operational awareness and a robust organizational structure